Sales FAQ:
Band-in-a-Box^® and RealBand^® for Windows

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Last updated:  Wednesday, 26 June 2024

1. What is Band-in-a-Box?
2. How can I order Band-in-a-Box?
3. Do you have a Band-in-a-Box Demo?
4. What new features are there in the latest version of Band-in-a-Box?
5. What is RealBand?
6. What are the differences between RealBand, Band-in-a-Box, and PowerTracks Pro Audio?
7. What is the difference between Band-in-a-Box Pro and the Band-in-a-Box MegaPAK?
8. What is the difference between the Band-in-a-Box MegaPAK, UltraPAK and UltraPAK+?
9. Is it true that you offer a 30 day money-back guarantee on your products?
10. What are the recommended system requirements for Band-in-a-Box?
11. What are the requirements for iPhone version of Band-in-a-Box?
12. Are all the styles in the iOS version or is it only that you can work on the songs (with selected style) saved in the Windows desktop folder used by the server?
13. Do you offer technical support after I purchase the program?
14. What shipping methods do you offer? Is there a download-only option?
15. Are all of your products available for download (electronic delivery)?
16. Do you ship overseas?
17. If I choose to download the program, will I still get shipped a backup copy of the software and documentation?
18. Do you offer upgrades from previous versions of Band-in-a-Box?
19. Can I upgrade from Band-in-a-Box Pro to the MegaPAK, UltraPAK, or Audiophile Edition?
20. If I purchased the last UltraPAK version, do I need to order the new UltraPAK Upgrade?
21. I purchased Band-in-a-Box for Mac/Atari and now I want to run it on a PC. Is there a "crossgrade" that I can purchase?
22. Are songs that I create with Band-in-a-Box copyrighted?
23. Do I need to be a musician to use your products?
24. Why is the price of your products so low?
25. Are your prices in US dollars?
26. Do you offer special academic pricing for school systems?
27. Is it safe to use a credit card over the internet?
28. Is Band-in-a-Box available from any local dealers?
29. How do I know if Band-in-a-Box will be able to create an accompaniment in my style of interest?
30. What is the PG Music OmniPAK?
31. How can I register my software?
32. I placed an order, but didn't receive an email confirmation.
33. Can I purchase a complete User's Guide for Band-in-a-Box?
34. What types of files can Band-in-a-Box save as?
35. Can I view music notation and print out lead sheets with Band-in-a-Box?
36. Can I burn audio CD's containing my Band-in-a-Box compositions?
37. Do any of your products convert audio files to midi?
38. I just placed an order, but I am unable to download the software. What should I do?
39. What languages is Band-in-a-Box available in?
40. Can I purchase the English Band-in-a-Box upgrade if I have a previous localized (non-English language) Band-in-a-Box version.
41. When I try to install the program I get a message that the "setup files are corrupted".
42. Common pre-sales questions about RealDrums and RealTracks.
43. What are RealCombos?
44. I hate installing programs, and just want to plug and play. I also want the best Band-in-a-Box and RealBand version that you have, with everything pre-installed.
45. What is the difference between the Audiophile editions of Band-in-a-Box, and the regular Band-in-a-Box packages?
46. Is the latest version of Band-in-a-Box backwards compatible with songs and styles from older versions?
47. How much is Band-in-a-Box?
48. Can I purchase an upgrade?
49. What Band-in-a-Box is a good starter package?
50. What are RealTracks?
51. How much are RealTracks?
52. How do I get more RealTracks?
53. What are XPro Styles PAKs?
54. What are Xtra Styles PAKs?
55. What is the difference between XPro Styles PAKs and Xtra Styles PAKs?
56. What types of payment do you accept?
57. Where do I put the coupon code?
58. Where do I select the physical backup copy for my Band-in-a-Box order?
59. Do you offer free shipping?
60. Where can I learn more about RealTracks?
61. What is the link for the online manual?
62. What is a LabPAK?

1. What is Band-in-a-Box?

Band-in-a-Box is an intelligent automatic accompaniment program. You can hear and play along to many song ideas and go from "nothing" to "something" in a very short period of time with Band-in-a-Box as your "on demand" backup band. Just type in the chords for any song using standard chord symbols (like C, Fm7 or C13b9), choose the style you'd like, and Band-in-a-Box does the rest. Band-in-a-Box automatically generates a complete professional quality arrangement of piano, bass, drums, guitar, and strings in a wide variety of styles.

2. How can I order Band-in-a-Box?

Place your order online using Visa, MasterCard, American Express, Discover, JCB, UnionPay, or PayPal. After you place your order, you will receive an email with your product serial number and a link to the download page for your purchase.

If you have any questions or need assistance, please contact one of our customer service representatives by email at sales@pgmusic.com, via our Live Online Chat, or by phone at 250-475-2874 (direct), 1-800-268-6272 or 1-888-PGMUSIC (toll-free in the USA and Canada), or 800-4746-8742* (toll-free outside of the USA and Canada).*Where Universal International Freephone service is available. View International Access Codes.

3. Do you have a Band-in-a-Box demo?

We don't have a demo program available for download currently since the program is quite large with all the RealTracks and RealDrums, however we do have a 30 day money-back guarantee on all products purchased directly from us. You can watch our video on our Band-in-a-Box Video Demos page. You can also listen to hundreds of audio demos of Band-in-a-Box at our RealTracks pages, and you can look through all of the Band-in-a-Box Add-ons offered here.

4. What new features are there in the latest version of Band-in-a-Box?

With each version upgrade, we add many great new features.

With Band-in-a-Box 2024,we've added a Tracks Window. Similar to most DAW tracks windows, this shows all the tracks, allowing lossless data manipulation of tracks in an environment familiar to DAW users. There are now Floating Windows Everywhere! Twelve legacy modal dialogs have been redone as non-modal floating windows so they can be used interactively with other functions. Major GUI Enhancements include a tabbed MultiPicker Library window. This is a one-stop shop to pick tracks from any of the 8 track types. All pickers show a common interface with a similar look and functions for filters, search, selection, audition, and generation.

See all the new features in Band-in-a-Box 2024

With Band-in-a-Box 2023,we added Partial Track Re-Generations, with an on-screen Regeneration Panel and an Always Different setting to get up to 40 variations on any RealTracks. Undo - Track Generation and Undo - Song Generation is added. Playable Tracks are enhanced for Playable RealTracks (404 new Sforzando sounds, 700 total - all with Audio Demos), and now include Playable RealDrums, MIDI SuperTracks and MIDI tracks. There are now RealTracks Stems, Auto-Save Song, generate Intros using Song Chords, RealDrums Fills control, and much more!

With Band-in-a-Box 2022, we added "All Tracks are Equal," so all 24 tracks have the same capabilities, including style generation and audio editing. Playable RealTracks to customize the RealTracks performances by adding your own notes, using sounds from the RealTracks recording. A MultiRiff feature to interactively arrange sections of RealTracks, as you build up the track by choosing from multiple versions. We also added a One-Click Download and Install Manager, Motifs, Drum Stems, and much more.

With Band-in-a-Box 2021, we added 16 new editable Utility tracks, which can be used for audio and/or MIDI. 24-bit audio playback, recording, mixing, and rendering is now supported. Auto-Fix "sour" notes - out-of-tune notes in RealTracks will be auto corrected to match chord tones. 4X's faster audio DSP processing (using SIMD), allowing smoother playback & faster rendering for a larger number of tracks, and much more.

With Band-in-a-Box 2020, we added Multi-riffs, RealTracks thickening and panning, left-handed Student Guitar view, Drag n drop from mixer, Audio Chord Wizard enhancements and much more.

With Band-in-a-Box 2019, we added a brand-new 64-bit version of Band-in-a-Box, which works well with the latest plugins and 64-bit OS features! We've also made and include a 64-bit VST Plugin of Band-in-a-Box, which you can use inside your favorite DAW (Cakewalk, Reaper, ProTools, etc.) to generate styles, RealTracks, RealDrums, Multi-Riffs, etc. We include a 64-bit GM MIDI synth VSTSynthFont64 with default GM soundfonts, allowing you to specify any GM soundfont. The completely redesigned SongPicker shows information for up to 50,000 songs and has useful filter and search features including search by chord progression and/or melodic phrase.

With Band-in-a-Box 2018, we added Video RealTracks, a new ultra-low-latency audio driver, the Audio Chord Wizard has been redesigned and is built into Band-in-a-Box, audio harmonies have been enhanced with audio transcription, audio tuning can be fixed, notation properly supports time signatures like 12/8, 9/8 & 6/8, the toolbar has been enhanced with skins and more customization, songs can be saved as MP3, you can open ABC notation files, and the Audio Edit Window has been redesigned with a new GUI and features.

With Band-in-a-Box 2017, main screen GUI has been redesigned with many requested improvements, including a new, smaller footprint, configurable toolbars, and more. RealTracks sound better than ever with improved stretching and transposition quality (Elastique 3), better phrase transitions, and Natural Arrangements. We have added new "Woodshedding" RealTracks called 12-Key Guitar RealTracks from Brent Mason played in 12 keys with Hi-Q (precise) Tab/Notation which is ideal for studying and learning.

With Band-in-a-Box 2016, we redesigned and enhanced the StylePicker, rebuilt the Chordsheet with improved functionality and customization options. We also added 201 new RealTracks, 11 new MIDI SuperTracks, 19 Instrumental Studies (bass, acoustic & electric guitar, piano & saxophone, in a variety of genres), and for the first time ever, 3 "Artist Video Performances," which are video files that play in Band-in-a-Box, with live saxophone performances playing along with Band-in-a-Box RealTracks. We also have over 80 new RealStyles, which are new styles using existing RealTracks and Loops. These include great Top-40 styles, "Requested" styles, J-Pop, K-Pop, German "Schlager," and more!

With Band-in-a-Box 2015, we added 50 new features, 101 new RealTracks, 15 new MIDI SuperTracks, 46 Artist Performances, 18 Instrumental Studies and 1,000 Killer Modern Loops. New features include support for your 64-bit VST plugins and VSTi instruments using jBridge, functions to load, play, view and slow down videos you've downloaded from YouTube or elsewhere, Automatic Program Updates, and GUI enhancements.

With Band-in-a-Box 2014, we added 50 new features (including an all-new GUI and UserTracks), 101 new RealTracks, 54 new MIDI SuperTracks, 20 Artist Performances and 8 new Hi-Q MIDI Sounds. Compared to version 2012 (December 2011) this adds 100 new features, 303 RealTracks, 145 MIDI SuperTracks and 26 Hi-Q Sounds! There are now over 1,200 hours of RealTracks/RealDrums (studio musician audio recordings) included with the UltraPlusPAK or EverythingPAK!

With Band-in-a-Box 2013 we added a new MIDI DXi/VST synth (SampleTank) and added some great High Quality ("Hi-Q") MIDI Sounds. These Hi-Q sounds make the MIDI tracks (both regular and MIDI SuperTracks) sound much better. We added Performance Tracks – Artist's Performances on the Melody track, to showcase the Band-in-a-Box RealTracks demos playing along to an artist performing the melody. These are great for listening or for learning-from-the-Pros (since notation/tab shows for the performances). "Print to PDF" to save your printouts directly as a PDF file, or share your arrangements with the added SoundCloud.com integration and DropBox integration. There are a number of RealTracks enhancements including "Pick best soloist RealTracks" that shows you the soloists that best match the genre, tempo, and feel of your song, and many more.

With Band-in-a-Box 2012.5 we've added MIDI SuperTracks! MIDI SuperTracks are a great sounding option for those who would like to use MIDI in their arrangement. Instead of MIDI styles based on C7 chord patterns that get repeated over every chord, the MIDI SuperTracks are based on actual playing by studio musicians. When you play the SuperTracks using your MIDI synth, or favorite VST plug-ins you get an incredibly realistic sound using MIDI.

With Band-in-a-Box 2012, we've added VST synth support for each track, so you can have multiple synths playing on your songs. You can also use VST Audio Plug-ins (reverb, delay etc.) on each track. Customize over 150 of the Guitar based RealTracks with the new Guitar Amp Simulator (AmpliTube CS). We include "Direct Input" (clean signal) Guitar RealTracks for these, so all of the added effects come from the Guitar Amp Simulator. We've added "Loops" support, so you can add your own, or 3rd party loops to any Band-in-a-Box track.

For the previous version, Band-in-a-Box 2011.5, we added a new floating Mixer Window, allowing you to quickly set volumes, panning, reverb, tone and patches. There's a new "BB Remote" app for your iPhone®, which can be used as a remote control for the desktop version of Band-in-a-Box 2011.5 or higher! We added 101 RealTracks in Sets 122-136, including: 70's Soul, Celtic Hornpipes & Slipjigs, Crossover Pop, Gypsy Jazz, Jazz Piano and Organ, Brent Mason Country soloing, Praise & Worship, and much more!

For Band-in-a-Box 2011, we added over 50 new features, including big improvements to the sounds of the RealTracks so that they sound more natural over a much wider range of tempos, using the elastique Pro V2 time stretching engine by zplane.development. These improvements are built-in, so there's nothing you need to do to get it working. Your existing songs will just sound better automatically! Also, we made an iPhone® version of Band-in-a-Box, which connects to your Windows desktop version of Band-in-a-Box 2011 or higher and allows you to generate, play, and save songs on your iPhone®, iPod touch®, iPad™, or Android phone - with the same high quality RealTracks sound! 101 new RealTracks since July 2010, including: Gypsy Jazz, Celtic Jigs & Reels, Calypso, Praise & Worship, Reggae, Brent Mason Guitar, and so much more!

In Band-in-a-Box 2010, we added a new "Plug-in" mode, allowing you to simply Drag-n-Drop tracks between Band-in-a-Box and your favorite sequencer (RealBand, Sonar, Reaper, ProTools, FL-Studio, Nuendo and more). RealTracks generation time was improved, typically 3X faster. RealTracks support for Shots, Holds, and Pushes was added. Endings are improved, and RealTracks endings are now 4 bars long, giving time for the natural decay of the instruments. Individual MIDI or RealTracks can be frozen, so the arrangements can be saved and fixed, and will replay quickly without need for regeneration.

5. What is RealBand?

RealBand is a fully-featured and powerful music arranging, sequencing, and digital recording program that is included in Band-in-a-Box for Windows. RealBand combines the most popular features from PG Music's PowerTracks Pro Audio and Band-in-a-Box programs into an all-in-one sequencing program with automatic accompaniment.

With RealBand you can create an arrangement with Band-in-a-Box tracks by typing in the chords and choosing a style. You can add RealTracks and RealDrums that follow the chord changes, add your own audio or MIDI tracks, and then edit and produce the finished song without ever leaving the program!

A great way to learn more about RealBand is to watch the RealBand introduction video.

6. What are the differences between RealBand, Band-in-a-Box, and PowerTracks Pro Audio?

Band-in-a-Box is an intelligent automatic accompaniment and arranging program, which means that you can go from nothing to complete song arrangements in as little as a few seconds. Simply enter chords to a song, choose a style of music, and Band-in-a-Box generates a full band arrangement complete with Bass, Piano, Drums, Guitar, Strings, and more.

Band-in-a-Box can generate MIDI tracks, which are played through a MIDI synthesizer and displayed in notation, and it can also generate RealTracks and RealDrums, which are intelligently compiled from audio recordings of musicians playing real instruments.

Band-in-a-Box has many other amazing intelligent features such as automatic Harmonies, Ear training modules, the Soloist (which generates professional quality solos over any chord progression), and the Melodist (which can create entire original songs from scratch with Chords, Melodies, Intros, and Solos).

PowerTracks Pro Audio is a professional, fully featured, 48 track digital audio and MIDI sequencer. This program allows you to assemble music layer by layer and track by track using MIDI or digital audio, or a combination of the two. Unlike Band-in-a-Box, PowerTracks Pro Audio does not generate any music for you. Instead, it gives you complete control and flexibility to record, edit, mix, and master your music.

You can start from "scratch", recording your MIDI tracks or step-inputting them, and recording digital audio tracks. Or you can work from existing audio and MIDI files that you have imported into the program for further processing. Many people have used Band-in-a-Box in conjunction with PowerTracks, by exporting songs from Band-in-a-Box as MIDI or wave files then importing these files into PowerTracks.

RealBand combines many of the features from PowerTracks Pro Audio and Band-in-a-Box into an all-in-one sequencing program with automatic accompaniment.

As with Band-in-a-Box, you can type in chords to a song, choose a style of music, and it will generate a complete band arrangement that can include MIDI tracks, RealTracks, and RealDrums. Band-in-a-Box and RealBand are compatible with all the same song and style formats, so any style that you use in Band-in-a-Box can also be used in RealBand. Unlike Band-in-a-Box, RealBand does not have many of the additional "intelligent" features, such as the Soloist, Melodist, Harmonist, Vocal Harmonizer, Chord Substitution Wizard, and automatic Melody Embellisher. Developing song ideas and using the program as an educational or practice tool are easier to do and more suited to Band-in-a-Box.

As with PowerTracks, you have complete control over recording and editing your music track by track, as well as mixing and mastering using full-featured Tracks and Mixer Windows. You can 'freeze' your "BB" (Band-in-a-Box) generated tracks then fine-tune them, you can re-generate each track individually or re-generate a range of bars. You can layer as many additional MIDI or audio tracks as you want. You can assign any combination of DX/VST effects to individual tracks, aux busses, or the main output. You can assign different DXi/VSTi synthesizers to individual MIDI tracks. You can merge all your tracks to a single stereo wave file or compressed audio format and burn an audio CD. And you can do ALL of this without ever leaving RealBand!

The latest versions of both Band-in-a-Box and RealBand are included in any Band-in-a-Box first-time purchase or upgrade!

Here is a comparison of some of the features in Band-in-a-Box, RealBand, and PowerTracks Pro Audio.

Feature description	Band-in-a-Box	RealBand	PowerTracks
Intelligent Automatic arrangements using BB (Band-in-a-Box) styles			x
Re-generate a specific range of bars of a BB track			na
Re-generate one "BB" track at a time.			na
"Freeze" and edit BB generated tracks, save your edits.			na
RealTracks support			x
RealTracks support			x
Video RealTracks support			x
RealDrums support
MIDI recording and editing	19 tracks	48 tracks	48 tracks
Multi-track digital Audio recording and editing	1 track only, basic editing
Load and play MGU and SGU (Band-in-a-Box song) files			x
DXi and VSTi support
Includes Coyote WaveTable DXi synth			x
Multiple DXi/VSTi synths can be used a single song
14 PG DirectX audio effects included
Audio Chord Wizard (chords from MP3)
On-screen Guitar and Piano
Powerful and full-featured multi-track Mixer Window	x
Full featured Tracks Window with track overview panels	x
Notation and Lead Sheet windows
Automatic Melody and Solo harmonization		x	x
Soloist (Auto-generate original solos)		x	x
Melodist (Auto-generate original chords, melodies, and complete songs)		x	x
Re-harmonist (Auto-create a chord progression for your melody)		x	x
Automatic Melody embellisher		x	x
StyleMaker		x	x
Hybrid Style Wizard		x	x
Ear Training module and educational music arcade games		x	x
Automatic Soundtrack generator		x	x
Chord Substitution Wizard		x	x
Big lyrics window
Graphical MIDI "Piano Roll" editing window
Merge song to stereo wave file and burn a CD
Display song forms using repeats and 1st/2nd endings		x	x
Practice Window for learning and practicing your instrument		x	x
Software Guitar Tuner
Guitarist (Auto-create original guitar chord solos)		x	x

7. What is the difference between Band-in-a-Box Pro and the Band-in-a-Box MegaPAK?

The Pro and MegaPAK include the same Band-in-a-Box and RealBand program engines, however the MegaPAK includes many more Styles, Soloists, Melodists, RealTracks, RealDrums and more. Whereas the Pro version comes with over 1,000 Styles (MIDI Styles and RealStyles), the MegaPAK comes with over 3,000 Styles (MIDI Styles and RealStyles)!

Specifically, Band-in-a-Box Pro comes with a basic 'starter' set of Styles, Soloists, Melodists, RealDrums, and RealTracks: It includes 64 MIDI SuperTracks, 1,000+ Styles (MIDI Styles and RealStyles), 100+ MIDI Soloists, ~60 MIDI Melodists, 22 Artist Performances, 21 Nature Sounds and Percussion Loops, 1,000 Dubstep, Modern and Top 40 Loops and the Pro RealCombos 590 RealTracks instruments in 350+ Bands!) RealCombos are full bands of RealTracks and RealDrums instruments (no MIDI) in the same style. For example, the Jazz Swing 140 RealCombo includes 5 RealInstruments (Bass, Piano, Guitar, Sax, and Drums) that play at a medium swing tempo. Essentially, RealCombos allow you to hear *some* full bands of RealTracks without having to get the largest Band-in-a-Box package.

The Band-in-a-Box MegaPAK includes everything that the Pro version has, plus a lot more. It includes 3,000+ Styles (MIDI Styles and RealStyles), 163 MIDI SuperTracks, over 300 MIDI Soloists, 200+ MIDI Melodists, 63 Artist Performances, 21 Nature Sounds and Percussion Loops and 1,000 Dubstep, Modern and Top 40 Loops. It also includes the MegaPAK RealCombos (Over 800 RealTracks in 530+ Bands).

Visit our Band-in-a-Box Add-ons page for a complete list of available add-ons. Visit our Band-in-a-Box page to see comparisons of the different Band-in-a-Box and RealBand packages.

8. What is the difference between the Band-in-a-Box MegaPAK, UltraPAK and UltraPAK+?

All of the packages include the latest versions of both Band-in-a-Box and RealBand. The Band-in-a-Box MegaPAK includes 3,000+ Styles (MIDI Styles and RealStyles), 163 MIDI SuperTracks, over 300 MIDI Soloists, 200+ MIDI Melodists, 63 Artist Performances, 21 Nature Sounds and Percussion Loops and 1,000 Dubstep, Modern and Top 40 Loops. It also includes the MegaPAK RealCombos (Over 800 RealTracks in 530+ Bands). RealCombos are full bands of RealTracks and RealDrums instruments (no MIDI) in the same style. For example, the Jazz Swing 140 RealCombo includes 5 RealInstruments (Bass, Piano, Guitar, Sax, and Drums) that play at a medium swing tempo. Essentially, RealCombos allow you to hear *some* full bands of RealTracks without having to get the largest Band-in-a-Box package.

The UltraPAK includes over 7,000+ Styles (MIDI Styles and RealStyles), 290+ MIDI SuperTracks, over 300 MIDI Soloists, 200+ MIDI Melodists, 160+ Artist Performances, 21 Nature Sounds and Percussion Loops and 1,000 Dubstep, Modern and Top 40 Loops. PLUS ALL of the currently available RealDrums and RealTracks Sets. Now there's over 3,500 RealTracks included in the UltraPAK. That's over 3,700 hours of studio musicians recordings!

The UltraPAK+ includes all the UltraPAK contents, and adds the Songs & Lessons PAK.

9. Is it true that you offer a 30-day money back guarantee on your products?

Yes! We offer an unconditional 30-day money back guarantee on all PG Music products purchased directly from us. If for any reason you decide that the PG Music product is not for you, simply contact us within 30 days of your order and we will refund you the purchase price of the item.

10. What are the recommended system requirements for Band-in-a-Box?

Band-in-a-Box runs on Windows 7 / 8 / 8.1 / 10 / 11 (32 or 64-bit) and require at least a 1.0 GHz processor (2GHz+ multicore recommended). Basic MIDI features require a less powerful computer than the latest RealTracks features. For best performance, we recommend a fairly up-to-date computer with Windows 10 or higher, a fast processor, and at least 2GB RAM. Without RealDrums or RealTracks, you need a minimum of about 1GB of free hard disk space (15GB recommended). More hard disk space is required for the RealTracks and RealDrums, roughly 100-400MB per Set. A full install of the PRO version (including RealTracks/Drums) requires about 30GB. A full install of the MEGAPAK version requires about 40GB. The UltraPAK is about 120GB (another ~100GB is required for the installation files when downloading the UltraPAK or UltraPAK+). You have the option of either downloading, or shipping "pre-installed" on a USB hard drive. You can run the program directly from the hard drive or install on your computer.

A MIDI sound source is required. This could be a sound card, a MIDI keyboard, MIDI sound module, or software synthesizer. We include a software synthesizer with Band-in-a-Box.

11. What are the requirements for iPhone version of Band-in-a-Box for Windows?

For Band-in-a-Box iPhone version, iOS version needed is iOS 4 or higher. You also need to have the desktop version of Band-in-a-Box 2011 or higher for Windows.

12. Are all the styles in the iOS version or is it only that you can work on the songs (with selected style) saved in the Windows desktop folder used by the server?

BB iPhone version doesn't generate songs on the iPhone, it connects to your desktop version of Band-in-a-Box 2011 or higher for Windows, within your house (LAN) or from anywhere (Internet - WiFi or 3G). Once connected, it acts as a client, and you can:

• Generate songs, which transfer to and play on the iPhone.
• Get any songs that you have in the c:\bb\BB2Go folder. Either get one at a time, or Get all.
• Send any songs that you make on the iPhone to the BB2Go folder.

For example, let's say you have 100 Favorite Songs that you like to play.

1. Put them in the BB2Go Folder.
2. (optional) If you want to pre-generate mp4 audio for them, in desktop Band-in-a-Box, choose [menu]-Windows-BB2Go and that dialog shows you all the files, and you can press a button to generate mp4 audio for all songs.
3. Make sure that Band-in-a-Box Server is running. This will show up as an icon in System Tray with a musical note. (if it isn't running, you can run it from the BB2Go dialog mentioned in #2 above.
4. Run iPhone BB, choose menu-File-Server, and you should see the IP address of the Band-in-a-Box Server. If you do, then connect to it.
5. If you have any problem connecting or generating songs, it would be because of a firewall or Anti-Virus program blocking communication. If so, create an exception in the firewall or AV program, and the problem should be solved. Usually you need to reboot the Band-in-a-Box Server.exe, or the iphone or possibly reboot Windows after you've done that.
6. Once connected, on the iPhone you could choose File-Server-Get Songs- Get All Songs.

This will get your 100 favorite songs, and if you have pre-generated the audio (as in #2), then they are ready to play, and sound identical to how they sound on the BB Desktop, with all of your MIDI and RealTracks sounds.

Also, once connected, you can generate any song in any style, much like you do using the desktop version.

This example above assumes you are using a LAN connection within your house. For connection using Internet, see details on our support page.

13. Do you offer technical support after I purchase the program?

Yes. We offer extensive technical support for all PG Music Inc. products. All technical support is free and unlimited for registered customers. You can e-mail us, use our Live Online Chat, or phone us toll-free (from most countries). Please visit our Support Page for more details and contact information.

14. What shipping methods do you offer? Is there a download-only option?

We do offer shipping for Band-in-a-Box packages. If you would like to receive a backup copy of your Band-in-a-Box, be sure to add the physical backup copy to your order on checkout.

The Band-in-a-Box packages are also available for download. Note: If you ordered the Audiophile Edition, you can download the compressed RealTracks and RealDrums. The uncompressed files will be shipped on the hard drive.

Flash Drive Orders: Pro, MegaPAK, and PlusPAK packages only
Shipped free. The Flash Drive media is $15.

Hard Drive Orders: UltraPAK, UltraPAK+, Audiophile, and OmniPAK packages only
Shipped free. The Hard Drive media is $25.

All other products are download only.

15. Are all of your products available for download (electronic delivery)?

Yes, PG Music software is available for immediate download when you order online, and you will also have the option of a physical shipment for the backup copy of your purchase. Note: If you ordered the Audiophile Edition, you can download the compressed RealTracks and RealDrums. The uncompressed files will be shipped on the hard drive.

16. Do you ship overseas?

Yes, we ship Band-in-a-Box products anywhere in the world that is served by an international carrier.

17. If I choose to download the program, will I still get shipped a backup copy of the software and documentation?

We do offer shipping for Band-in-a-Box packages. If you would like to receive a backup copy of your Band-in-a-Box, be sure to add the physical backup copy to your order on checkout. All other products are download only.

18. Do you offer upgrades from previous versions of Band-in-a-Box?

Yes, you can upgrade to the latest version of Band-in-a-Box from any previous version. Visit the Band-in-a-Box for Windows Purchasing page for more details.

19. Can I upgrade from Band-in-a-Box Pro to the MegaPAK, UltraPAK, or Audiophile Edition?

Yes, you can upgrade to the latest Band-in-a-Box MegaPAK, UltraPAK, or Audiophile Edition from ANY version of Band-in-a-Box including the current version. To order, or for more information, visit the Band-in-a-Box for Windows Purchasing page.

20. If I purchased the last UltraPAK version, do I need to order the new UltraPAK Upgrade?

You don't need to, but we have special low pricing on these upgrade paths. They are a much better deal than a regular upgrade. If you purchase the UltraPAK upgrade, you will keep yourself up-to-date with all the latest Styles, RealDrums, RealTracks, MIDI SuperTracks, Artist Performance Sets, Soloists, and Melodists available. You also have the option of upgrading to the latest PlusPAK version, as long as you have the last UltraPAK version. This will provide you with the new version and any new RealTracks and RealDrums that were released. When you install the PlusPAK to your previous UltraPAK, it is the equivalent of ordering a new UltraPAK version.} If you only purchase the regular upgrade, you will still retain the add-ons (styles etc.) you got with your previous purchase, but you won't get all the new ones. Visit our Band-in-a-Box page to see all of the upgrade packages available.

21. I purchased Band-in-a-Box for Mac and now I want to run it on a PC. Is there a "crossgrade" that I can purchase?

Yes, you can crossgrade from any Mac version of Band-in-a-Box to the latest version of Band-in-a-Box for Windows. You can choose any of the upgrades "from earlier or crossgrade".

To order, or for more information, visit the Band-in-a-Box for Windows Purchasing page.

22. Are songs that I create with Band-in-a-Box copyrighted?

The arrangements made by Band-in-a-Box are yours, and your songs may be used freely as long as they don't infringe upon the intellectual property rights of others.

23. Do I need to be a musician to use your products?

No! Our products can be used by anyone, regardless of their musical ability. Although we have many satisfied customers who are professional or amateur musicians and educators, you don't have to be a musician to use or enjoy our products.

24. Why is the price of your products so low?

Peter Gannon, the president and founder of PG Music Inc., states that he set out "...to create software that I would want to purchase and use myself." To this end, we strive to create quality software that is affordable and fun to use, while performing at a professional level. One of our goals is to give you, the customer, more than you ever expected when you purchased the program.

25. Are your prices in US dollars?

Yes, all of our prices are shown in US dollars.

26. Do you offer special academic pricing for school systems?

There are Site License and LabPAK purchase options available to schools and other educational institutions who are interested in purchasing 5 or more copies of Band-in-a-Box for one location (like a computer or music lab). We also offer custom pricing for school-wide, district-wide, and even state, provincial, or national licensing. For more information please visit the Educators Page or contact marketing@pgmusic.com.

At this time, we do not offer an academic/educational discount on individual purchases of our software.

27. Is it safe to use a credit card over the internet?

Every modern browser comes with SSL (Secure Sockets Layer) encryption technology. This allows information that you pass to our servers to be encrypted during transmission, without you having to set up anything special. We also have installed a digital security certificate on our servers, which certifies that we are who we say we are when you're connected.

28. Is Band-in-a-Box available from any local dealers?

Yes, Band-in-a-Box is represented by dealers worldwide. Here is a complete list of our distributors.

29. How do I know if Band-in-a-Box will be able to create an accompaniment in my style of interest?

There are over 10,000 styles (MIDI and RealStyles) currently available for Band-in-a-Box, ranging from Pop, Rock, Jazz, Blues, Country, and Classical, to many different world styles. So, chances are that you will be able to find a suitable style. You can browse through all of the Add-ons for Band-in-a-Box here.

30. What is the PG Music OmniPAK?

The PG Music OmniPAK includes over 40 popular music software titles - Band-in-a-Box and RealBand with all the uncompressed RealTracks and RealDrums WAV files, PowerTracks Pro Audio, the Pianist Series, the Multimedia Performance Series, and much more! The OmniPAK is shipped on a portable high-speed USB 3.0 hard drive with all programs pre-installed. This purchase does not include third-party software.

31. How can I register my software?

We have an Online Registration Form. Note: If you purchased your software directly from us, you are automatically registered.

32. I placed an order, but didn't receive an email confirmation.

The email confirmation is sent out the moment your order is processed. First, check your email program's "spam" or "junk" folder; the email could have been sent there. If not, you may have entered an incorrect email address into the order form, or (rarely) your ISP has blocked the email. Please contact us if you can't find the email.

33. Can I purchase a complete User's Guide for Band-in-a-Box?

You can view the full manual online at https://www.pgmusic.com/manuals/.

34. What types of files can Band-in-a-Box save as?

Band-in-a-Box saves files in its proprietary formats (.SGU, .MGU, .STY, etc.). You can also save your songs in the Standard MIDI File (SMF) Format (.MID - type 0 or type 1), .KAR format (Karaoke File Format), .ABC format (ABC notation), .XML format (Music XML), or convert your songs to .WAV files and a variety of compressed audio formats such as .MP3 and .WMA.

35. Can I view music notation and print out lead sheets with Band-in-a-Box?

Yes, you can view and print out the musical notation for any of the tracks that Band-in-a-Box generates (piano, bass, guitar, etc.), as well as tracks that you input. It is easy to customize and print out excellent quality lead sheets with chords, melody, and lyrics.

36. Can I burn audio CD's containing my Band-in-a-Box compositions?

Yes, as long as your computer is equipped with a CD burner. In fact, you can create an audio CD without ever having to exit Band-in-a-Box!

37. Do any of your products convert audio files to midi?

New for version 2018, Band-in-a-Box now comes equipped with a transcribe function that is accessible from the Audio Edit window. PowerTracks Pro Audio also comes equipped with a Pitch to MIDI conversion tool, and this will convert monophonic .wav files into MIDI. A trumpet, saxophone, or single human voice would be a good candidate for this type of process, whereas a guitar chord (multiple notes) would not. For polyphonic audio files (more than one instrument) the technology needed to convert an audio file to MIDI note-for-note is not available. Band-in-a-Box also includes the Audio Chord Wizard, which will automatically figure out the chords from any MP3, WAV, or WMA (Windows Media) audio file and display them!

38. I just placed an order, but I am unable to download the software. What should I do?

All PG Music software is available for immediate download.

After placing your order, you will receive your order confirmation email. This email contains the link(s) to access your Downloads page, and the Band-in-a-Box Serial Number if you ordered a Band-in-a-Box package.

Click on the link(s) in your order confirmation email to go directly to your Downloads page for each product. If the Install Manager is available for the product, there will be a link to download it at the top of your download page list. Complete instructions and troubleshooting tips for the Install Manager ("One-click installer") are available:

• Tutorial for Windows
• Tutorial for Mac

Or, watch the "One-click Install" video:

• Video: Using the One-click Installer on Windows
• Video: Using the One-click Installer on Mac

If you have created an account on pgmusic.com, you can also access your downloads by logging into your account and clicking the "My Products" page. This page lists all your recently purchased serial numbers and downloads. If you do not see your recently purchased product on your My Products page, it may not have been connected with that account. This could happen if you used a different email address when you ordered, or were not logged into the account. Contact us if you need help with this.

If you did not get an order confirmation email:

• You may have typed in the wrong email address when you placed the order. If so, please contact us to correct this and we can resend the email.
• Your email program may have a utility that filters out possible junk emails and puts them in a separate mailbox. Check to see if you have a 'Spam' or 'Junk' folder, for example.

Additional product download troubleshooting and tips

• The Install Manager will only work for orders placed on March 2021 or later. For any order (including orders placed prior to that), you can still access the downloads on your 'My Products' page by logging into your account at www.pgmusic.com/account.
• Files can either be downloaded using the "Install Manager" or via individual download links. On the download page, check the box "Show all downloads", and this will allow you to download the individual installer files using your web browser. For the large Band-in-a-Box packages that consist of many installers, the Install Manager should normally be used since it greatly simplifies the download and install process.
• If when you click on a link, you get a 404 page, error message, "page cannot be displayed", or something similar (but other web pages work fine for you), the problem is likely at our end. Please contact us ASAP so that we can fix this.
• Download speed varies considerably based on many factors including your available bandwidth, geographical location, our server load, time of day, and more. If you are downloading a large Band-in-a-Box package, like the UltraPAK, the download could take anywhere from a couple of hours to over a day. If the connection speed is MUCH slower than what you expect (based on your measured connection speed - e.g. search 'internet speed test') you may want to wait and try again later, or contact us if the problem persists. Sometimes slow downloads are beyond our control, such as if there is a malfunctioning router somewhere between you and our servers.
• For individual downloads, troubleshoot by trying a different web browser to make sure it isn't a browser specific problem (e.g. old cached file).
• If you get an error message such as "not a valid Win32 application", "there is no program associated with this file", or "setup files are corrupted" when trying to run a downloaded installer, this typically means that the file is corrupt due to your internet connection being interrupted partway through the download. Remove the file from your hard drive and download it again.
• Security software (Anti-virus, firewalls) can sometimes interfere with installs. Symptoms might include the file being 'quarantined' or blocked when you try to run it. These are typically 'false positives'. Please contact us to report the problem. On Windows, Microsoft Defender SmartScreen will often block old installers (2019 and earlier) by default, and you need to allow them to 'run anyways'. On Mac, you might get a message such as "file cannot be checked for malicious software" on older installer packages that are not notarized. You can still install the file by control+clicking on it and clicking Open.
• If you are having trouble with a Band-in-a-Box download and would like have the physical copy shipped, or you are having a problem not covered here, please contact us for further assistance.

39. What languages is Band-in-a-Box available in?

We currently have language support for the latest version of Band-in-a-Box for Windows in five different languages, including German, French, Italian, Spanish, and Japanese.

You can purchase Band-in-a-Box in any of these languages from their individual pages. Click on one of the languages above or go to the PG Music home page and click on one of the world icon along the top right of the page.

If you have already purchased the latest version of Band-in-a-Box in English and would like a different language, please contact us.

40. Can I purchase the English Band-in-a-Box upgrade if I have a previous localized (non-English language) Band-in-a-Box version.

Yes, if you have purchased a localized version of Band-in-a-Box previously (French, Dutch, German, Spanish, Italian, Portuguese, Danish, Polish, Swedish, Russian, Simplified or Traditional Chinese, or Korean) and the latest version is not yet available in your language, you can still upgrade to the latest English version. You should install the upgrade into your existing Band-in-a-Box folder (C:\bb by default). Band-in-a-Box will still be in your preferred language after you install the upgrade, with the exception of some of the new features in Band-in-a-Box if they have not been translated yet. If the translation for the latest version becomes available in your language, you will be eligible to receive this at no extra charge.

41. When I try to install the program I get a message that the "setup files are corrupted".

This normally occurs with downloaded programs. This error may occur when double-clicking on an installer that was downloaded from our site. It means that the setup file is the wrong size or the file failed a CRC (cyclic redundancy check). Most likely something went wrong when you were downloading the file, for example your internet connection may have been lost. Delete the file that you downloaded and try the download again. Note that your browser may have cached the old (corrupt) file, so to be sure, before downloading the file again, delete your internet browser's cache (temporary internet files). Then, right-click on the download link and select Save As. If the download seems to happen very fast the second time, that's an indication that it's using a cached file.

42. Common pre-sales questions about RealDrums and RealTracks.

• Will the RealTracks or RealDrums track play at any tempo that I choose? Yes - the RealDrums track will play in perfect sync with the rest of your tracks at any tempo you select in Band-in-a-Box. In addition, the drummer will change the way it plays based ONLY on the tempo that the song is played at, like a human drummer would. Each RealTracks instrument has an ideal tempo that it sounds best at, but it will automatically play in sync with your song at any tempo you choose. You can even change the tempo on-the-fly (while the song is playing). For the most common instruments (for example basic guitar strumming), there are a wide range of RealTracks available at different tempos.
• Can I replace any MIDI track with a RealTracks instrument? Yes, you can replace any MIDI track in any Band-in-a-Box song or style with the RealTracks instrument of your choice. You can have any combination of MIDI and RealTracks in your song.
• Will RealDrums only work with new RealDrums styles, or can I use RealDrums with older/existing styles? There are specific "styles with RealDrums" included with the program, but you can also have Band-in-a-Box replace the MIDI drum track in ANY of your existing and older styles, with RealDrums. This will add new life and realism to songs that you have already composed. There is a RealDrums settings dialog that allows you to specify how often you want RealDrums to replace the standard MIDI drum track.
• Are RealTracks and Drums included when I save my song as a MIDI file for editing in another program? The RealTracks and RealDrums won't be part of the MIDI file because they are audio (not MIDI), however Band-in-a-Box will automatically save a wave file containing the audio tracks, and this can easily be imported into your audio and MIDI sequencer (for example PowerTracks Pro Audio) along with the MIDI file.
• Will I still hear RealTracks if I play Band-in-a-Box through an external MIDI synth/sound module? Because the RealTracks are audio (not MIDI), they are not transmitted to an external hardware synthesizer via MIDI cables. The RealTracks will still be played through your computer's sound card or audio interface, and you can mix the output from your sound card with the output of your sound module using audio cables.
• I often render my songs to wave/MP3/WMA. Will the RealTracks be in my rendered wave files? Yes, the RealTracks are automatically merged into the rendered wave file.

43. What are RealCombos?

RealCombos are included in the Pro and MegaPAK packages, because those packages don't have the complete set of currently available RealTracks instruments. Essentially, RealCombos allow you to hear SOME full bands of RealTracks without having to get the largest Band-in-a-Box package. For example, the "Jazz Swing 140" RealCombo includes 5 instruments (Bass, Piano, Guitar, Sax, and Drums) from various RealTracks Sets that all play at a medium swing tempo.

44. I hate installing programs, and just want to plug and play. I also want the best Band-in-a-Box and RealBand version that you have, with everything pre-installed.

The Band-in-a-Box UltraPAK and UltraPAK+ can each be shipped pre-installed on a high-speed USB 3.0 hard drive. These include the latest versions of Band-in-a-Box and RealBand, as well as all the currently available MIDI SuperTracks, Artist Performance Sets, Styles, Soloists, Melodists, RealDrums Sets, and RealTracks Sets. You can run the programs directly from the hard drive, without installing them on your computer. Just plug in the drive and you're ready to play! You still have the option of installing the program to your computer hard drive if you would rather run the programs from there.

Another option is the Audiophile edition. This has all the same contents as the UltraPAK+ hard drive, but ALSO includes the uncompressed WAV files for all of the RealTracks and RealDrums. This means that the highest sound quality of the RealTracks and RealDrums is preserved. This package ships on a high-speed USB 3.0 hard drive.

45. What is the difference between the Audiophile editions of Band-in-a-Box, and the regular Band-in-a-Box packages?

The Audiophile editions ship pre-installed on a high-speed USB 3.0 hard drive, and has everything that the "regular" versions of Band-in-a-Box and RealBand have, plus all the uncompressed audio in WAV file format for ALL the RealTracks and RealDrums, so the highest sound quality is preserved. We normally ship RealTracks audio files as compressed WMA files (usually 128 or 160 kbps) instead of WAV files. The WMA files are excellent quality, and make the program MUCH smaller (roughly 90GB).
With a typical setup at home, many people would not be able to hear a difference, but some advanced users prefer to have the original WAV files. Note that it is possible to uncompress the 'regular edition' WMA files to WAV, however these will not be the same as the original WAV files, having already been compressed once. Also, please note that the 'Audiophile editions' do include the WMA files as well, which gives you the option of installing the program on your computer the same way as with the 'regular edition'.

46. Is the latest version of Band-in-a-Box backwards compatible with songs and styles from older versions?

Yes - Band-in-a-Box is designed to be fully backwards compatible with songs and styles created with previous versions of the program. In addition, you can often make your older songs sound much better after upgrading to the latest version, by choosing newer Styles, RealTracks, and RealDrums that came with your upgrade.

47. How much is Band-in-a-Box?

If you are a first-time buyer of Band-in-a-Box, your prices are:

• Band-in-a-Box Pro: $129
• Band-in-a-Box MegaPAK: $269
• Band-in-a-Box UltraPAK: $469
• Band-in-a-Box UltraPAK+: $569
• Band-in-a-Box Audiophile Edition: $669

If you purchased Band-in-a-Box previously, you qualify for upgrade pricing.
If you have our current version or last year's version, your regular upgrade prices are:

• Band-in-a-Box Pro Upgrade: $69
• Band-in-a-Box MegaPAK Upgrade: $149
• Band-in-a-Box UltraPAK Upgrade: $279
• Band-in-a-Box UltraPAK+ Upgrade: $379
• Band-in-a-Box PlusPAK Upgrade (for UltraPAK and UltraPAK+ customers): $129
• Band-in-a-Box Audiophile Edition Upgrade: $299 (if you own an older Audiophile Edition) or $479 if you don’t.

If you have an earlier version or you are changing to a completely different OS, your regular upgrade prices are:

• Band-in-a-Box Pro Upgrade: $79
• Band-in-a-Box MegaPAK Upgrade: $169
• Band-in-a-Box UltraPAK Upgrade: $299
• Band-in-a-Box UltraPAK+ Upgrade: $399
• Band-in-a-Box Audiophile Edition Upgrade: $299 (if you own an older Audiophile Edition) or $499 if you don’t.

Compare the different Band-in-a-Box packages using the comparison chart for Windows and for Mac.

48.Can I purchase an upgrade?

Yes, if you purchased an older version of Band-in-a-Box, it can be upgraded. Pricing will depend on which version you currently own.

If you purchased Band-in-a-Box previously, you qualify for upgrade pricing.
If you have our current version or last year's version, your regular upgrade prices are:

• Band-in-a-Box Pro Upgrade: $69
• Band-in-a-Box MegaPAK Upgrade: $149
• Band-in-a-Box UltraPAK Upgrade: $279
• Band-in-a-Box UltraPAK+ Upgrade: $379
• Band-in-a-Box PlusPAK Upgrade (for UltraPAK and UltraPAK+ customers): $129
• Band-in-a-Box Audiophile Edition Upgrade: $299 (if you own an older Audiophile Edition) or $479 if you don’t.

If you have an earlier version or you are changing to a completely different OS, your regular upgrade prices are:

• Band-in-a-Box Pro Upgrade: $79
• Band-in-a-Box MegaPAK Upgrade: $169
• Band-in-a-Box UltraPAK Upgrade: $299
• Band-in-a-Box UltraPAK+ Upgrade: $399
• Band-in-a-Box Audiophile Edition Upgrade: $299 (if you own an older Audiophile Edition) or $499 if you don’t.

Compare the different Band-in-a-Box packages using the comparison chart for Windows and for Mac.

49. What Band-in-a-Box is a good starter package?

The Band-in-a-Box Pro is a great starter package at only $129. It includes a variety of add-ons to get you started, including RealTracks and RealDrums, styles (MIDI and RealStyles), Melodists, Soloists, Artist Performances, and loops.

If you purchase the Pro version and decide you want a larger package later, that is not a problem. Just contact our customer service team for assistance.

Compare the different Band-in-a-Box packages using the comparison chart for Windows and for Mac.

50. What are RealTracks?

RealTracks are audio recordings of real musicians playing various instruments, such as guitars, bass, drums, piano, and more. RealTracks replace the MIDI track for that instrument and can be controlled just like the MIDI instrument (volume changes, muting etc.). They even follow the chord progression that you have entered, so you hear an authentic audio accompaniment or solo.

RealTracks are not "samples"... They are full recordings, lasting from 1 to 8 bars at a time, playing in perfect sync with the other tracks. Choose from pre-made Band-in-a-Box Styles or combine RealTracks instruments to make your own band.

Listen to RealTracks demos for Windows and for Mac.

51. How much are RealTracks?

RealTracks Sets are available for $29 each. We also offer RealPAKs for Jazz, Country, Guitar, and Rock-Pop. We release a genre PAK per version release, which includes the newest Sets of that genre RealTracks & RealDrums. RealPAKs can be purchased starting at $79 each.

Learn more: Windows or Mac.

If you decide to purchase a number of these, the most cost effective way to get all the regular RealTrack and RealDrums Sets is by upgrading to the UltraPAK (Windows or Mac) for $279 or $299 (depending on which version you have). Plus, the UltraPAK is chock-full of other great, highly requested add-ons!

52. How do I get more RealTracks?

The most cost effective way to get all the regular RealTrack and RealDrums Sets is by purchasing the UltraPAK. A first-time UltraPAK is $469. If you purchased Band-in-a-Box previously, the upgrade to the UltraPAK (Windows or Mac) is $279 or $299 (depending on which version you have).

We also offer individual RealTracks Sets for $29 each and RealPAK genre PAKs for Jazz, Country, Guitar, and Rock-Pop starting at $79 each.

53. What are XPro Styles PAKs?

XPro Styles PAKs are additional style PAKs that work with the Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box. These PAKs contain a wide variety of musical styles, ranging from jazz and rock-pop to country and folk. Each PAK includes a collection of over 100 pre-made arrangements and musical patterns that can be used to enhance and customize your music compositions. These styles can be easily applied to your songs, allowing you to experiment with different genres and create unique musical arrangements. These styles are not included in any other package.

XPro Styles PAKs were released for Band-in-a-Box 2021 and higher. Too see what version is required for each XPro Styles PAK, listen to demos, and to learn more, visit the products pages for Windows or Mac.

54. What are Xtra Styles PAKs?

Xtra Styles PAKs are additional style PAKs that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box. These PAKs contain a wide variety of musical styles, ranging from jazz and rock-pop to country and folk. Each PAK includes a collection of over 150+ pre-made arrangements and musical patterns that can be used to enhance and customize your music compositions. These styles can be easily applied to your songs, allowing you to experiment with different genres and create unique musical arrangements. These styles are not included in any other package.

Xtra Styles PAKs were released for Band-in-a-Box 2016 and higher. Too see what version is required for each Xtra Styles PAK, listen to demos, and to learn more, visit the products pages for Windows or Mac.

Note: Xtra Styles PAKs will not work with the Pro or MegaPAK versions because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

55. What is the difference between XPro Styles PAKs and Xtra Styles PAKs?

XPro Styles PAKs include additional styles that work with the Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box. Each PAK adds 100+ styles that are not included in any other package.

XPro Styles PAKs were released for Band-in-a-Box 2021 and higher. Too see what version is required for each XPro Styles PAK, listen to demos, and learn more, visit the products pages for Windows or Mac.

Xtra Styles PAKs are additional style PAKs that only work with Band-in-a-Box UltraPAK, UltraPAK+, or Audiophile Edition. Each PAK adds 100+ styles that are not included in any other package.

Xtra Styles PAKs were released for Band-in-a-Box 2016 and higher. Too see what version is required for each Xtra Styles PAK, listen to demos, and to learn more, visit the products pages for Windows or Mac.

Note: Xtra Styles PAKs will not work with the Pro or MegaPAK versions because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.

56. What types of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, JCB, UnionPay, or PayPal.

57. Where do I put the coupon code?

There will be a section to enter the coupon code after you click “Checkout Now” in the shopping cart. Note: The coupon code must be valid and be applied to an eligible Band-in-a-Box package to receive the discount.

58. Where do I select the physical backup copy for my Band-in-a-Box order?

Click “Checkout Now” in the shopping cart, a window will display where you will be able to select to have the physical backup added to your order.

59. Do you offer free shipping?

Band-in-a-Box is sold as an e-delivery/download product. Although there are no shipping charges, if you want to have a back-up copy of your purchase shipped you would pay for the media it will be delivered on. The Band-in-a-Box Pro, MegaPAK, and PlusPAK backup copies are available on a flash drive for $15. The Band-in-a-Box UltraPAK, UltraPAK+, and Audiophile Editon backup copies are available on a USB hard drive for $25.

60. Where can I learn about RealTracks?

You can find more information about RealTracks in Band-in-a-Box by accessing the RealTracks Settings dialog. From there, you can click on the [+] button to the right of the RealTracks radio button and choose "Select RealTracks" to view a list of available RealTracks. You can also double-click on a RealTracks to hear an audio demo. Additionally, you can open the Artist Browser to see more information about the artists who recorded the RealTracks.

There are also demos and write-ups of the RealTracks on our website for Windows and Mac.

61. What is the link for the online manual?

The online manuals are available here.

62. What is a LabPAK?

LabPAK is a purchase option available to schools and educational institutions who want to buy 5 or more copies of Band-in-a-Box for a specific location, such as a computer or music lab. It is a cost-effective way for educational institutions to provide Band-in-a-Box to multiple users.

Compare the different Band-in-a-Box LabPAK packages using the comparison chart for Windows and for Mac.